[KB5558] Uninstall ESET endpoint or server products (6.x)

Issue

  • Uninstall ESET Endpoint Security, ESET Endpoint Antivirus, ESET File Security or ESET Mail Security

Solution

ESET business product no longer supported

This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. 

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

 

 ESET Remote Administrator (ERA) users: Perform these steps in ERA

Mac UsersUninstall ESET Endpoint for macOS products.

In situations where you do not want to, or cannot use a push uninstall to remove an ESET endpoint or server solution, follow the steps below to uninstall on an individual client or server workstation.

A restart may be required

If you are performing these steps on a server, we recommend that you plan a maintenance window to allow for a restart after removing your ESET product.

  1. Press the Windows key  + to open a Run dialog.
     
  2. Type Appwiz.cpl into the field and click OK.
     
  3. In the Uninstall or Change a program window, select the ESET product you want to remove and click Change.

Figure 1-1
 

  1.  Click Next.

Figure 1-2
 

  1. Click Remove.

Figure 1-3
 

  1. Select a reason for uninstalling and click Next.

Figure 1-4
 

  1. Click Remove.

Figure 1-5
 

  1. Click Finish. Your ESET product has been uninstalled.

Figure 1-6