[KB5558] Uninstall ESET endpoint or server products (6.x)


  • Uninstall ESET Endpoint Security, ESET Endpoint Antivirus, ESET File Security or ESET Mail Security


A new version has been released

Version 7 of ESET business products were released on August 16, 2018. This article applies to version 6.x and ESET Remote Administrator . For information about what's new in the latest version and how to upgrade, see the following article:


 ESET Remote Administrator (ERA) users: Perform these steps in ERA

Mac UsersUninstall ESET Endpoint for macOS products.

In situations where you do not want to, or cannot use a push uninstall to remove an ESET endpoint or server solution, follow the steps below to uninstall on an individual client or server workstation.

A restart may be required

If you are performing these steps on a server, we recommend that you plan a maintainance window to allow for a restart after removing your ESET product.

  1. Press the Windows key  + to open a Run dialog.
  2. Type Appwiz.cpl into the field and click OK.
  3. In the Uninstall or Change a program window, select the ESET product you want to remove and click Change.

Figure 1-1

  1.  Click Next.

Figure 1-2

  1. Click Remove.

Figure 1-3

  1. Select a reason for uninstalling and click Next.

Figure 1-4

  1. Click Remove.

Figure 1-5

  1. Click Finish. Your ESET product has been uninstalled.

Figure 1-6