[KB3636] Enable POP3S, IMAPS and/or HTTPS scanning in ESET Windows home products

Issue

  • HTTPS websites are not scanned for malicious content (such as Facebook)
  • Enable POP3S, IMAPS or HTTPS to scan encrypted content

Solution

Before enabling POP3S, IMAPS and/or HTTPS scanning

Close all web browsers and email clients

  1. Open the main program window of your Windows ESET product.

  2. Press the F5 key to open Advanced setup.

  3. Click ProtectionsSSL/TLS and expand SSL/TLS. Click the Enable SSL/TLS toggle to enable it and select the appropriate mode from the SSL/TLS mode drop-down menu.

    Figure 1-1
  4. Click Email client protection and expand Mail transport protection. Verify that the toggle next to Enable Mail transport protection is enabled. Verify that the toggle next to Scan IMAPS mail transport is enabled and that a value for Ports used by IMAPS protocol is set (default ports for IMAPS are 585 and 993). Verify the toggle next to Scan POP3S mail transport is enabled and that a value for Ports used by POP3S protocol is set (the default port is 995—contact your internet service provider if you need the port number).
Figure 1-2
  1. Click Web access protection and expand HTTP(s) traffic scanning. Verify the toggles next to Enable HTTP traffic scanning and Enable HTTPS traffic scanning are enabled. Ensure that a value for Ports used by HTTPS protocol is set (the default value is 443) and click OK.
Figure 1-3