[KB3546] ESET Mobile Security for Android displays "Please check your internet connectivity and try again" (7.x - 8.x)
Issue
- You receive a "no internet connection" error and cannot update detection modules
Solution
-
From the home screen of your Android device, tap Settings → Apps → ESET Mobile Security.
Figure 1-1 -
Tap Storage → Clear cache.
Figure 1-2 -
Perform a manual update of the virus signature database to verify that the issue has been resolved.
Last Updated: Nov 11, 2022
