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[KB3546] ESET Mobile Security for Android displays "Please check your internet connectivity and try again"
Issue
You receive a "no internet connection" error and cannot update detection modules
Figure 1-1
Solution
From the home screen of your Android device, tap
Settings
→
Apps & Notifications
→
ESET Mobile Security
.
Figure 1-2
Tap
Storage
→
Clear cache
.
Figure 1-3
Perform a
manual update
of the virus signature database to verify that the issue has been resolved.
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Last Updated: Mar 23, 2020
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