[KB3546] ESET Mobile Security for Android displays "Please check your internet connectivity and try again"
Issue
- You receive a "no internet connection" error and cannot update detection modules
Figure 1-1
Solution
- From the home screen of your Android device, tap Settings → Apps & Notifications → ESET Mobile Security.
Figure 1-2
- Tap Storage → Clear cache.
Figure 1-3
- Perform a manual update of the virus signature database to verify that the issue has been resolved.
Last Updated: Mar 23, 2020
