[KB2429] Configure ESET Mail Security to move unsolicited emails into the user-defined Microsoft Outlook spam folder (8.x–9.x)


  • You want to store unwanted email messages (spam) in a different folder other than the default Junk E-mail folder


  1. In ESET Mail Security for Microsoft Exchange Server
  2. In Microsoft Outlook

A new version is available

ESET Mail Security for Microsoft Exchange Server (ESMX) version 9.x is available. We highly recommend that you upgrade to the latest version.

I. In ESET Mail Security for Microsoft Exchange Server

  1. Open ESET Mail Security.
  2. Press the F5 key to open Advanced setup.
  3. Expand Server, click Mail transport protection. In the Action to take on spam message drop-down menu, select No action.
  4. In the Template added to the subject of spam messages field, define a text tag that will be added to the subject field of all unwanted messages, for example "[SPAM]".
  5. Click OK and continue to part II.
Figure 1-1

II. In Microsoft Outlook

Integrate ESET Mail Security with Microsoft Outlook:

To set up a rule in Microsoft Outlook that automatically moves spam messages to a specified folder, ESET Mail Security for Microsoft Exchange must be configured to deliver spam to designated Microsoft Outlook mailboxes. 

  1. Open Microsoft Outlook.

  2. Click FileManage Rules & Alerts.
Figure 2-1
  1. Click New Rule.
Figure 2-2
  1. In the Rules Wizard, select Move messages with specific words in the subject to a folder. Under Step 2: Edit the rule description, click specific words.
Figure 2-3
    1. In the Specify words or phrases to search for in the subject field, type the text tag you defined in Part I, Step 4 above (in this example, [SPAM]) and then click Add. Click OK to save your changes.
Figure 2-4
    1. Under Step 2: Edit the rule description, click specified.
Figure 2-5
    1. Expand Inbox, select the folder that you want to store spam messages in, and click OK.
Figure 2-6
    1. Click Next until you reach the final window in the Rules Wizard. In the Step 1: Specify a name for this rule field, type a name for this rule.

    2. Select the check box next to Turn on this rule and then click Finish. All messages with a specific text in the subject ("[SPAM]") will be moved into the defined folder.
Figure 2-7