Issue
- You want to upgrade to the latest version of ESET Cyber Security or ESET Cyber Security Pro
- You recently upgraded your macOS and cannot open your ESET product
Details
Click to expand
The latest version of ESET Cyber Security: 6.9.60.0
Latest version of ESET Cyber Security Pro:
6.11.414.0
When installing the latest version of ESET Cyber Security Pro, users must have macOS 10.15 or later.
Solution
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Open the main program window of ESET Cyber Security or ESET Cyber Security Pro.
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If a new version is available, in the main program window, you will see the message “A new version of the product is available.”
Click Learn more to display a new window containing the version number of the new build, the list of changes in the new version and other important information.
Figure 1-1
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Click Yes to download the latest version.
Figure 1-2 -
Follow the on-screen instructions to install the latest version of your ESET product.
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If you are upgrading from version 6 to version 7, you must allow full disk access again after the upgrade is complete. Click the Apple menu icon → System settings.
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Click Privacy & Security → Full Disk Access.
Figure 1-3 -
Click the toggles next to all the ESET options that are disabled to enable them.
Figure 1-4
