[KB6532] Create a rule to allow or deny a connection from a remote IP address

Issue

  • Allow or block a connection with a remote IP address in ESET Windows home products
  • Block access to a suspicious IP address
  • You are unable to connect to (or from) another computer or device, such as a printer on your network

Details


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This article describes how to create a custom firewall rule to allow or deny a remote IP address, range of addresses or subnet access through your ESET Personal firewall. Adding firewall rules is not recommended, unless:

  • You are an experienced user
  • You have been advised to do so by ESET technical support
  • You are a software/hardware technician troubleshooting an issue

Solution

Firewall troubleshooting

This article is part of a series of recommended steps to troubleshoot firewall issues. Start with step 1.

  1. Open the main program window of your ESET Windows product.

  2. Press the F5 key to open Advanced setup.

  3. Click Protections → Network access protection, expand Firewall, and click Edit next to Rules.

    Figure 1-1
  4. Click Add. Type a name for the rule into the Name field. Under Action select Allow or Block, depending on whether you want to block or allow this specific IP address. 

    Figure 1-2
  5. Expand Direction and select Both

    Figure 1-3
  6. Expand Remote host and type the IP address, range or subnet that you would like to allow or deny in the IP field. Click OK to close the window.

    Figure 1-4
  7. Scroll to the bottom of the list, select the new rule you added and click the Top icon to move the rule to the top. Click OKOK to save your changes and exit Advanced setup. If the pre-defined rules are hidden, disable toggle next to Hide built-in (pre-defined) rules.

    Figure 1-5

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