[KB8585] Reinstall ESET Inspect Connector using the Setup Wizard (GUI mode)

Issue

• Repair the ESET Inspect Connector installation using the Graphic User Interface (GUI)

Solution

1. Initiate the reinstallation of ESET Inspect Connector in one of the following ways:

   • Go to Settings → Apps → Installed apps, find ESET Inspect Connector, click the three dots next to the app name and click Modify.
   • Run the ESET Inspect Connector installation file (for example, ei_connector_nt64.msi).
     
     

2. In the ESET Inspect Connector Setup Wizard, click Next.

3. On the Change, repair or remove installation screen, click Repair / Change.

4. On the ESET Inspect Server settings screen, perform the following actions:

   1. Verify the values in the following fields: ESET Inspect Server host, ESET Inspect Server port.

   2. Choose the type of installation you want to proceed with:

      • Don't change the current CA settings—Keeps the existing Certificate Authority from the previous installation.
      • Server-assisted installation—Allows you to apply updated Certificate Authorities from the server without manually adding them.
      • Offline installation—Allows you to manually upload Certificate Authority files that have been exported from the server.
        
        

5. Provide the Certification Authority based on your installation type:

   The ESET Inspect Connector requires the same Certificate Authority that was used to sign a certificate for the ESET Inspect Server

   You can provide the Certificate Authority using one of the following methods:

   • Select the Certificate Authority from the list retrieved during server-assisted installation
   • Upload the Certificate Authority file stored on your local disk
   • Use the Certificate Authority installed in the Windows Certificate Store
     
     
   • Server-assisted installation: in the dialog box with the Certificate Authority details, click Yes to accept the Certificate Authority for the ESET Inspect Connector.
   • Offline installation: type or paste the path to the Certificate Authority file or click Change to navigate to the file location and select the file manually. Click Next.
     
     

6. Click Repair. A progress bar appears, displaying the current status.

7. After the installation is completed, click Finish.