Issue
- You want to troubleshoot issues during the ESET Inspect Connector installation
Solution
ESET Inspect Server and ESET Inspect Connector write error logs to C:\ProgramData\ESET\Inspect Server\Logs\ and C:\ProgramData\ESET\Inspect Connector\Logs\.
If you use Windows Firewall as your default firewall, the installation creates necessary Windows Firewall rules for communication between ESET Inspect On-Prem components. If the Firewall is disabled or you use a third-party firewall, ensure that ports 80, 443, 8093 and 2223 are allowed.
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To gather data on the installation process (both successful or failed installation), execute the installer package from an administrative command line along with some additional parameters:
/L*Vx temp_log.txtBelow is a sample command to install the ESET Inspect Server in silent mode and save logs to
temp_log.txt:To run GUI - Mode installation and collect logs, use:
msiexec /i "ei_server_nt32_ENU.msi" /L*Vx temp_log.txt"msiexec /i "ei_server_nt32_ENU.msi" /q /L*Vx temp_log.txt P.DATABASEPASSWORD="yourDatabasePasswordHere"
The following is a sample command to install ESET Inspect Connector along with GUI mode and providing one optional parameter:
msiexec /i "ei_connector_nt32_ENU.msi" /L*Vx temp_log.txt /q P_HOSTNAME="localhost"
