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Optimize your device in ESET Mobile Security for Android

Issue

  • You have enabled Anti-Theft and signed in to a my.eset.com account
  • Resolve the "Device not fully optimized" message in the Anti-Theft Web Portal

 

Solution

Getting started with ESET Mobile Security: Step 2 of 6

Anti-Theft | SMS text commands →

 

ESET Anti-Theft optimization performs an assessment of your device's security level. For each issue detected, you will be directed from the ESET Mobile Security application to your device's settings. Your device's settings are not a part of the ESET Mobile Security application.

  1. Open ESET Mobile Security for Android
     
  2. Tap Anti-Theft → Web Portal.

Figure 1-1

  1. Tap Improve security.

Figure 1-2

A list of issues will be displayed; gold stars indicate that the issue is already optimized. The issues that need to be optimized on your device may vary from what is shown.

Figure 1-3

  1. Follow the instructions for each setting that needs to be optimized on your device:
Location services
  1. Tap Location services.

Figure 2-1

  1. Tap Change Settings. If you do not want to change this setting, tap the check box next to Ignore this issue.

Figure 2-2

  1. You are redirected to your device's Location settings. Next to Off, tap the slider bar to enable the setting.

Figure 2-3

  1. Tap Agree.

Figure 2-4

  1. The location setting is now set to On. Tap the back arrow to return to the Optimization screen in ESET Mobile Security.

Figure 2-5

GPS Services
  1. Tap GPS Services.

Figure 3-1

  1. Tap Change Settings. If you do not want to change this setting, tap the check box next to Ignore this issue.

Figure 3-2

  1. You are redirected to your device's Location settings. Next to Off, tap the slider bar to enable the setting.

Figure 3-3

  1. Tap Agree.

Figure 3-4

  1. The location setting is now set to On. Tap the back arrow to return to the Optimization screen in ESET Mobile Security.

Figure 3-5

Screen Lock
  1. Tap Screen Lock.

Figure 4-1

  1. Tap Change Settings. If you do not want to change this setting, tap the check box next to Ignore this issue.

Figure 4-2

  1. You are redirected to your device's Unlock selection settings. Select an option for the  screen lock you would like to use. In this example, Password is selected.

Figure 4-3

  1. Tap OK.

Figure 4-4

  1. Select an option and tap Continue

Figure 4-5

  1. Type your password and tap Continue. The password or screen lock you select will be required to access your device. This is a device password, not an ESET Mobile Security password. For example you will enter this password to unlock your device's screen when it times out and each time you restart the device.

Figure 4-6

  1. Retype your password and tap OK.

Figure 4-7

  1. Select an option and tap Done.

Figure 4-8

  1. Tap the back arrow to return to the Optimization screen in ESET Mobile Security.
Mobile Data
  1. Tap Mobile Data.

Figure 5-1

  1. Tap Change Settings. If you do not want to change this setting, tap the check box next to Ignore this issue.

Figure 5-2

  1. You are redirected to your device's Data usage settings. Next to Cellular data, tap the slider bar to enable the setting.

Figure 5-3

  1. The Cellular data setting is now set to On. Tap the back arrow to return to the Optimization screen in ESET Mobile Security.

Figure 5-4

Your device is fully optimized and has a maximum security level.

Figure 1-4

 


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