[KB3242] ESET Cyber Security FAQ

Solution

1. What is ESET Cyber Security?
   ESET Cyber Security is a security solution for Mac home users. ESET Cyber Security protects you and your network from emerging and cross-platform (such as Windows, Linux, and Mac) threats without system slowdowns. Advanced heuristic technology recognizes and removes new threats.
   
   
2. What is new in ESET Cyber Security?
   See what is new in the latest version of ESET Cyber Security.
    
3. Is there a trial version of ESET Cyber Security?
   Yes, you can try ESET Cyber Security free for 30 days. Download a free 30-day Trial of ESET Cyber Security.
   
   
4. Where can I purchase and download ESET Cyber Security?
   ESET Cyber Security is now included in the ESET HOME Security Essential protection plan. Visit the ESET Cyber Security webpage for more information. You can also contact your local distributor or reseller to purchase the product.
   
   
5. How do I install ESET Cyber Security?
   Download, install and activate ESET Cyber Security.
    
6. macOS is a secure operating system. Why do I need an antivirus product for it?
   Home and business users sharing files or email between macOS and other platforms, such as Windows or Linux, can potentially spread threats without knowing or being affected. How much malware for Mac is here?
   
   
7. Is there an ESET product for macOS for business users? 
   Yes. If you are a business user, use ESET Endpoint Security for macOS.
   
   
8. When was ESET Cyber Security released?
   Visit the webpage to see the latest version and release date for ESET Cyber Security. 
   
   
9. What languages is ESET Cyber Security available in?
   The latest version is available in 24 languages.
   
   
10. Which versions of macOS are supported? 
    See what operating systems are ESET home and small office products compatible with. 
    
    
11. How do I update ESET Cyber Security?
    Your product will update automatically after installation and activation. Users can also upgrade products to the latest version for free. Upgrade ESET Cyber Security to the latest version.
    
    
12. How do I scan my computer with ESET Cyber Security?
    The Real-time scanner built into ESET Cyber Security protects you as you use your computer. It will also scan your computer on system startup. You can run a Computer scan or create a scheduled scan to run at different time intervals.
    
    
13. I am using dual-boot software such as Mac Boot Camp or Parallels. Do I need separate subscriptions for my macOS and for my Windows partitions?
    No, you do not need to purchase a separate subscription for ESET Cyber Security and an ESET product for Windows. You can extend the protection of your ESET product to a parallel operating system on the same computer. To purchase additional subscriptions, visit the ESET Cyber Security webpage for more information.
    
    
14. Is there an ESET security product for iOS? 
    No, ESET products for the iPhone and iPad do not currently exist.
    
    
15. I have a question or issue that is not listed here. Where can I go for additional ESET product support?
    
    • You can find more detailed information in the dedicated Online Help: ESET Cyber Security
    • Visit the ESET Knowledgebase to search for solutions to specific issues with ESET Cyber Security
    • If you cannot find the answer to your question in the Knowledgebase, you can contact ESET Technical Support