Issue
- Your ESET endpoint product notifies you that activation has failed due to an overused license
- What to do if you own the license
- What to do if you do not own the license
Details
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To prevent the leak and abuse of ESET product licenses, the latest version of ESET endpoint products notifies you if a license has been overused and prevents the activation of that license.
Solution
Home users: You receive a notification Activation failed – Overused license in your ESET Windows home product
What to do if you own the license
If you receive the "Activation failed – Overused license" notification for a license you own, more devices are using the license than it allows.
- If you purchased your license from a legitimate source, you can manage your license in ESET PROTECT Hub or ESET Business Account.
- If you do not have an ESET PROTECT Hub or ESET Business Account account, create one.
- To purchase another license, visit the official ESET webpage and purchase your new license in the store.
What to do if you do not own the license
- If you receive the "Activation failed - Overused license" notification for a license you do not own, contact the license owner. The owner can resolve the issue in the ESET PROTECT Hub or ESET Business Account.
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- If you have another valid license, you can add the license to ESET Endpoint Security.
- To purchase a new license, visit the official ESET webpage.