Issue
- Resolve failed activation due to an overused subscription (you are the subscription owner)
- Resolve failed activation due to an overused subscription (you are not the subscription owner)
Details
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The "Activation failed – Overused subscription" notification informs you that the subscription you are trying to use is being used on more devices than allowed.
Solution
Related solution: Home and small office users
Resolve failed activation due to an overused subscription (you are the subscription owner)
- Free up a subscription seat assigned to a device that is no longer active. You can manage the subscription in ESET PROTECT Hub or ESET Business Account. If you do not have one of these accounts, create an ESET PROTECT Hub account.
- Purchase another subscription from the official ESET website.
Resolve failed activation due to an overused subscription (you are not the subscription owner)
- Contact the subscription owner to free up a subscription seat assigned to a device that is no longer active. The subscription owner can manage the subscription in ESET PROTECT Hub or ESET Business Account.
- Use a different valid subscription.
- Purchase a subscription from the official ESET website.
