[KB7719] Uninstall ESET Endpoint Encryption (Windows)

Solution

ESET Endpoint Encryption (EEE) Client and EEE Server are separate products from ESET Full Disk Encryption (EFDE)

The article below applies only to the EEE Client or EEE Server and not EFDE.

Visit What's new in ESET Full Disk Encryption to view EFDE content.

Decrypt data
  • Once ESET Endpoint Encryption is uninstalled, encrypted data will not be accessible. All encrypted disks using Full Disk Encryption must be decrypted before uninstalling.
  • Uninstalling and reinstalling EEE will not remove your Key-File or license information. If you are a standalone user and have forgotten your Key-File, do not uninstall EEE.
Managed uninstall

If you are a managed user, follow the managed uninstall process to uninstall EEE.

  1. Press the Windows key , type Control Panel, and then select Control Panel.

  2. Click Control Panel, and select Programs and Features.

  3. Select ESET Endpoint Encryption, and click Uninstall.

    Figure 1-1
  4. Click Yes.

  5. Click Yes to restart Windows or click No to restart later to complete the uninstall process. Once restarted, EEE will successfully be uninstalled.

    Figure 1-2
English
Last Updated: Aug 20, 2024

Additional resources

User Guides

ESET Forum

YouTube videos
Support News Customer Advisories ESET Status Portal Contact ESET Technical Support

Existing customer?