[KB7650] Stop managing client computers in ESET PROTECT or ESET PROTECT On-Prem (uninstall ESET Management Agent)

Issue

  • You want to uninstall ESET Management Agent from the selected target device

Solution

Remove password protection before you uninstall the ESET Management Agent

We strongly recommend that you remove any configuration passwords that you have set on client workstations before running this task.

Failure to do so can make it difficult to access settings after the ESET Management Agent has been removed.

  1. Open the ESET PROTECT Web Console.

  2. Create or edit a task in ESET PROTECT or ESET PROTECT On-Prem.

  3. Type a name into the Name field; in this example, Uninstall ESET Management Agent is used. Tags and Description fields are optional. From Task drop-down menu, select Stop Managing (Uninstall ESET Management Agent). Click Finish.

  4. Click Create Trigger when you are asked whether you want to add a trigger for the client task.

  5. Create a trigger to execute a client task in ESET PROTECT or ESET PROTECT On-Prem.

  6. Your task will be sent to clients. You may need to remove the clients from ESET PROTECT or the ESET PROTECT On-Prem Web Console after uninstalling ESET Management Agent.