Issue
- Configure your ESET application to protect you from email spam, hoaxing, and phishing
Solution
- Become familiar with spam
- Install an ESET solution with Antispam
- Set up Antispam configurations
- Troubleshooting and additional information
I. Become familiar with spam
To combat spam, you must first become familiar with what email spam, hoaxes and phishing are and how to recognize these dangers in the wild.
After reviewing the information above, proceed to Step 2.
II. Install an ESET solution with Antispam
The ESET applications listed below offer protection against spam and malware.
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Determine which ESET application best fits your email client.
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Download, install and activate the appropriate ESET application:
Business applications
- ESET Endpoint Security
- #@#publication_url id='3325' language='1' content='ESET Mail Security for Microsoft Exchange Server' target='_blank'#@
Home applications
Small business application
After you have successfully installed ESET software on your computer, proceed to Step 3.
III. Set up Antispam configurations
Use the appropriate application-specific Knowledgebase articles below to optimize your application's spam-blocking capabilities.
ESET Mail Security for Microsoft Windows Exchange
- Configure Approved (whitelist), Blocked (blacklist), and Ignored (exceptions) lists in ESET Mail Security for Microsoft Exchange
- Configure ESET Mail Security to move unsolicited emails into the user-defined Microsoft Outlook spam folder
- Redirect spam email to a specific mailbox using ESET Mail Security for Microsoft Exchange Server
ESET Endpoint Security
ESET home applications
- Specify where spam messages are stored in ESET home and small business applications for Windows
- Add, edit, or delete a Blacklist entry in ESET home and small business applications for Windows
- Add, edit, or delete a Whitelist entry in ESET home and small business applications for Windows
If you have issues with your email client after setting up antispam configurations, proceed to Step 4.
IV. Troubleshooting and additional information
Click the appropriate link to resolve issues with your email client's antispam configurations.
ESET business applications
- Read the ESET Endpoint Security mailbox protection ESET Online Help topic for more information on how to block spam.
- Read the ESET Mail Security antispam ESET Online Help topic for more information on how to block spam.
- Configure Approved (whitelist), Blocked (blacklist), and Ignored (exceptions) lists in ESET Mail Security for Microsoft Exchange
- Spam emails with a null sender address are not quarantined by ESET Mail Security for Microsoft Exchange Server
ESET home applications
- Read the ESET Security Ultimate mailbox protection ESET Online Help topic for more information on how to block spam.
- Read the ESET Smart Security Premium mailbox protection ESET Online Help topic for more information on how to block spam.
- Read the ESET Internet Security mailbox protection ESET Online Help topic for more information on how to block spam.
- Email functionality issues with ESET home and small business applications for Windows: Solution checklist
- Resolve issues with sending or receiving emails after installing an ESET home or small office application for Windows
