[KB5790] Create a Trigger and add Target computers or groups to execute a Client Task (6.3 and later)

Issue

Create a trigger to execute Client Tasks in ESET Remote Administrator 6.3.x and later

Solution

End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM

ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.

ESET Remote Administrator version 6.4 is currently in basic support status and is expected to reach End of Life status in December 2019.

The MDM functionality in ESET Remote Administrator version 6 is in Basic Support status as of April 11, 2019. After this date, MDM version 6 will no longer be available for download.

To see the list of products and dates for ESET end-of-life, visit the ESET End of Life policy (Business products)
See our instructions for migrating ESET Remote Administrator to version 7 (ESMC).

In ESET Remote Administrator version 6.3.x and later, you must add Targets and configure a trigger after a task has been created.

After you configure the Settings for task creation, click Finish to create the task and then follow the steps below:

Click Create Trigger when you are asked if you want to add a trigger for the client task.

You can create a trigger later If you click Close

To create a trigger later, go to the Client Tasks window and click the task that you created. Click Run on and continue to step 2 below.

Figure 1-1

In the Basic section, type a name for the trigger in the Trigger Description field.
Expand Target and click Add Computers or Add Groups to define the target computers or groups where you want to execute the client task.

Figure 1-2
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In the Target selection window, select a group to display client computers or devices in that group. Select the check box next to a group to display subgroups and clients that belong to that group in the selected targets section (see Figure 1-3 below).
After adding groups and clients to the selected targets section, select the check box(es) next to them in the bottom pane.
Click OK when you are finished adding computers and groups.

Figure 1-3
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In the Target section, select the check box(es) next to the targets you added.

Figure 1-4
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Configure the Trigger: Expand Trigger and complete the applicable event trigger settings for the task (As Soon As Possible is selected by default; for more information about triggers, see the Triggers topic in Online Help).
Click Finish. Your new task will display in the Client Tasks window.

Figure 1-5
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To check the status of the task, click it and select Show Details from the context menu. For more information about the progress indicator statuses for client tasks, see the Progress indicator topic in Online Help.

Figure 1-6
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Last Updated: Jan 29, 2020