[KB2820] Why do ESET products block access to certain websites? (15.x–16.x)


  • "Access denied" message when attempting to view a website


Your ESET product may, for security reasons, automatically prevent your browser from accessing specific websites or even domains. This is due to the risks related to traffic originating from these websites/domains. The risk assessment is based on several criteria. The most important parameter in evaluating the potential risk is the amount of malicious traffic originating from a specific website/domain.

If a website has been blocked by your ESET product, one of the following warnings will be displayed in your browser window (depending on what version you have installed):

Figure 1-1

Figure 1-2

If access to your website/domain has been blocked and you know this preventive measure performed by the ESET product to be a false positive, please report this to samples@eset.com. When reporting a false positive please use the instructions detailed in this Knowledgebase article.