[KB3013] Determine which version (32-bit, 64-bit or ARM) of ESET endpoint applications for Windows you should download

Issue

  • Determine if you are using a 32-bit, 64-bit, or ARM Windows operating system

Details


Click to expand

Your ESET subscription includes the 64-bit and ARM versions of your ESET application. The 32-bit version of Microsoft Windows 10 is supported only by application versions 12.1 and earlier.


Solution

Related solution: Linux users

  1. Click the Windows key, type cmd and click Command Prompt.

  2. In the Command Prompt, type systeminfo and press Enter. Then scroll up and look for the System Type section.

    • If you see x64-based PC, you have a 64-bit system
    • If you see x86-based PC, you have a 32-bit system
    • If you see ARM-based PC, you have an ARM system

  3. Download the .msi installer of ESET endpoint applications for Windows according to your system type:

    Version 12.1 is the last supported version for 32-bit Windows

    ESET Endpoint Antivirus / ESET Endpoint Security 12.1 are the last versions supported on 32-bit Windows operating systems. Download links for 32-bit versions will be available and will download ESET applications version 12.1 until these applications reach End of Life status. For more information, see the End of Life policy.

    64-bit 32-bit ARM
    Download ESET Endpoint Security for Windows Download ESET Endpoint Security for Windows Download ESET Endpoint Security for Windows
    Download ESET Endpoint Antivirus for Windows Download ESET Endpoint Antivirus for Windows Download ESET Endpoint Antivirus for Windows