[KB6992] Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (7.x)

Mac users: Click here for instructions.

ESET Security Management Center (ESMC) users: Perform these steps in ESMC.

ESET PROTECT users: Perform these steps in ESET PROTECT.

To upgrade from a 5.x ESET endpoint product users must be on version 5.0.2272.x or later. Otherwise, uninstall your ESET endpoint product first. 

1. Click the appropriate link for your system in the table below to download the ESET Endpoint Security or ESET Endpoint Antivirus installer file:
   Which version (32-bit or 64-bit) of ESET endpoint products should I download?
   
   

   ESET Endpoint Security	64-bit	32-bit
   EES installer without AV Remover (.msi)	Download ESET Endpoint Security without AV Remover	Download ESET Endpoint Security without AV Remover
   EES installer with AV Remover	Download ESET Endpoint Security with AV Remover	Download ESET Endpoint Security with AV Remover

   ESET Endpoint Antivirus	64-bit	32-bit
   EEA installer without AV Remover (.msi)	Download ESET Endpoint Antivirus without AV Remover	Download ESET Endpoint Antivirus without AV Remover
   EEA installer with AV Remover	Download ESET Endpoint Antivirus with AV Remover	Download ESET Endpoint Antivirus with AV Remover

2. Create a new folder for the installation package and Save or move the installer to this folder before running it. Step-by-step installation instructions shown below, are related to the .exe file - installer with AV Remover. Installation instructions for .msi file - installer without AV Remover, look visually different.

3. Double-click the installer file you downloaded to launch the Setup Wizard. If you are using Windows User Account Control (UAC), you will be prompted by additional dialog boxes during installation. When prompted, confirm you want to install ESET and any associated device drivers.

4. When the Setup Wizard opens, select the check box next to I want to uninstall incompatible security products and click Continue.

5. Read the ESET End-user license agreement and click I Accept to agree to the terms.

6. ESET AV Remover will notify you if applications need to be removed. If no applications are found, click Continue to installation. If you need to remove an application, bookmark this article, return to it following a computer restart and then follow the on-screen instructions to remove the application. Continue from step 7 below when you are finished.

7. We recommend you leave the check box next to Enable ESET LiveGrid feedback system (recommended) selected. What is ESET LiveGrid?

8. In the Detection of Potentially Unwanted Applications section, select your preferred option (see What is a potentially unwanted application?) and click Install. If you decide later to change this setting, you are able to do so using an Advanced setup.

9. Click Done when you see the Installation successful window.

10. When the installation is complete, activate your product. Click Use a purchased License Key.

11. Type your license key into the blank field and click Continue. If you do not have your ESET-issued License Key you can recover it.

12. Click Done.