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Enable pre-release updates in ESET Windows home products

Issue

  • ESET Customer Care has advised you to enable pre-release updates to resolve an issue with your product
  • Switch back to a regular update

Details

Pre-release updates are updates that have been thoroughly tested and will be released soon. Enabling pre-release updates gives access to the most recent detection methods and fixes; however, pre-release updates might not be stable enough at all times, so you should always revert to using normal updates once an issue is resolved.

Solution

Are you a Mac user?

If you use version 8.x or earlier 
  

Enable pre-release updates

  1. Open your Windows ESET product. How do I open my ESET product?

  2. Press F5 to open Advanced setup.
     
  3. Click Update, expand Profiles → Updates, select Pre-release update from the Update type drop-down menu and then click OK.

Figure 1-1
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  1. Restart your computer.
     
  2. Open your Windows ESET product. How do I open my ESET product?
     
  3. Click Update Check for updates.

Figure 1-2
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After your issue is resolved or you no longer need pre-release updates, follow these instructions to switch back to Regular update.

  1. Press F5 to open Advanced setup.
     
  2. Click Update, expand Profiles → Updatesand then select Regular update from the Update type drop-down menu. Click OK to close Advanced setup.

Figure 1-3
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ESET Smart Security / NOD32 Antivirus (8.x)

  1. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
     
  2. Press F5 to open Advanced setup.
     
  3. Expand Update and click Settings. Select Pre-release update, click Clear next to Clear update cache and then click OK to save your changes.

Figure 2-1
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  1. Restart your computer.
     
  2. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
     
  3. Click Update → Update now.

Figure 2-2
Click the image to view larger in new window

After your issue is resolved or you no longer need pre-release updates, follow these instructions to switch back to Regular update.

  1. Press F5 to open Advanced setup.
     
  2. Expand Update and click Settings. Select Regular update and click OK to close Advanced setup.

Figure 2-3
Click the image to view larger in new window

 

 



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