News
ESET Remote Administrator version 6.4.29 has been released and is available to download. The new version of ESET Remote Administrator brings new features, improvements based on user feedback as well as bugfixes.
New Features and improvements
- Post installation wizard added to ERA Web Console
- Improved All-in-one installer
- Improved Agent deployment process
- Redesigned mobile device enrollment (MDM)
- Improved CSV Import options
- ESET Remote Administrator Virtual Appliance (ERA VA) changes
For more detailed information about what's new in version 6.4.29, see the following ESET Knowledgebase article:
Changelog
- Added: Post installation wizard in the ERA Web Console for deploying the All-in-one package for ERA Agent, ESET product, license and policy
- Added: Turkish and Greek localizations
- Changed: The ERA Virtual Appliance now contains a functional CentOS 7 operating system and has added the Webmin interface to perform many server management options
- Changed: “Device enrollment” task removed from Client tasks
- Improved: Agent deployment process allows you to deploy ERA Agent and ESET Endpoint at the same time by creating All-in-one installer for the Agent and Endpoints, or generating scripts for GPO/SCCM deployment (.ini files)
- Improved: License Management screen and license selection options with improved filtering and license identification for License Key, Offline File and Security Admin license types
- Improved: Policies are now grouped by product with expanding/collapsing policy categories
- Improved: Mobile Device Enrollment no longer requires IMEI to whitelist devices and now there are two enrollment options, mass enrollment using email and single device enrollment
- Improved: Redesigned "Import CSV" wizard for adding multiple mobile devices or computers
- Improved: You can now deselect individual selections after using the “select all” check box for all tables in the ERA Web Console
- Improved: Added the option to drag-and-drop entries in the ERA Web Console
- Improved: Updated the All-in-one installer Setup with improved resources (quick setup guide, Admin guide, videos), guidance (more tooltips) and functionality (installers now display the estimated install time for components) for better user experience
- Improved: SMTP setting now allows a different recipient email from the sender email when sending the test email
- Improved: Added more sections and topics to Online Help
- Fixed: Known issue when Server and Proxy cannot be started in Linux failover cluster. Issue is caused by incorrect cluster scripts shipped with the setup scripts. It can be worked around by manually replacing the cluster scripts with fixed versions (after install/upgrade). Even if the fixed cluster scripts are used, ERA Server and Proxy are not protected with SELinux policies in Linux cluster. In addition there is a minor bug in the Agent SELinux policy which makes impossible for the Agent to discover Server on the cluster nodes.
- Fixed: The wipe function doesn't work on iOS devices. As a workaround, use Client Task called Anti-Theft Actions and choose Enhanced factory reset option in Settings. This will wipe an iOS device despite the fact there isn't an apple icon indicating it can be run on iOS devices.
- Fixed: There is a spelling mistake in License Manager section of ESET Remote Administrator Web Console, where word "Business" appended to each license is misspelled as "Bussiness"
- Fixed: Other minor fixes and improvements
Known Issues
For a detailed list of known issues, see Known issues for version 6 ESET business products.
Upgrade to Latest Version
Upgrade to the latest version of ESET Remote Administrator 6.x
Support Resources and FAQs
ESET provides support in the form of user guides, fully localized application and online help, online Knowledgebase, and applicable to your region, chat, email or phone support.
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ESET Remote Administrator Online Help contains comprehensive reference information for system settings, configurations, installation scenarios and more.
- ERA Installation/Upgrade: Contains content for the installation process, upgrade procedures and using the migration tool
- ERA Administration: Contains content for how to manage and configure ERA including Post Installation Tasks and license management
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Virtual Appliance Deployment: Contains content for deploying ERA in a virtualized environment
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Visit http://help.eset.com/ to access Online Help for other business products.
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Visit www.eset.com/contact to email ESET technical support.
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For video tutorials, see the ESET Knowledgebase YouTube channel.
- For other questions, such as troubleshooting and FAQs you can search the ESET Knowledgebase.
