[KB8895] Best practices for deploying ESET business solutions

Issue

  • Set up and configure your ESET business solution
  • Deploy ESET business solutions after purchasing your subscription

Solution

  1. Subscription management
  2. ESET PROTECT Platform
  3. Device protection
  4. ESET products configuration
ESET subscriptions

Some of the solutions/features mentioned in this article may not be available with the protection tier you purchased. If you are interested in additional solutions/features, you can upgrade your protection to a higher tier.

User guides

We recommend familiarizing yourself with ESET products via the user guides available at help.eset.com.

Following the instructions in this article will help you set up and configure the ESET business solution you purchased.


I. Subscription management

Your subscription can be managed in ESET PROTECT Hub. ESET PROTECT Hub brings together functionality from multiple services and tools in one place, making it easier to manage security across the system.

  1. Create an ESET PROTECT Hub account.

  2. Enable Two-Factor Authentication for all users.

  3. Add your ESET subscription to your ESET PROTECT Hub account. Now you can manage your ESET subscription in ESET PROTECT Hub.

  4. Based on your environment, you can add users and sites to ESET PROTECT Hub for better organization and subscription management. You can assign users and subscriptions to specific sites.

  5. Ensure every ESET PROTECT Hub user has the correct user permissions.

II. ESET PROTECT platform

When you set up ESET PROTECT Hub, you can activate ESET solutions based on your purchased ESET protection tier. You can find all available ESET solutions and their description in the ESET PROTECT Hub Dashboard.

  1. To protect and manage your devices, activate ESET PROTECT (Cloud) or deploy ESET PROTECT On-Prem. Activating ESET PROTECT will automatically use your sites and users created in ESET PROTECT Hub.

  2. Add client computers in ESET PROTECT or ESET PROTECT On-Prem

  3. Deploy ESET Management Agents to all computers to install and configure ESET security products from your ESET PROTECT or ESET PROTECT On-Prem.


    For additional security, you can password-protect access to the ESET Management Agent (available for Windows only). To set an ESET Management Agent password, you need to create an appropriate policy for ESET Management Agent.

    To manage and protect supported mobile devices, activate Cloud Mobile Device Management (available only in ESET PROTECT).

To help ensure the highest level of enterprise security, we recommend using:


III. Device protection

When you have your devices connected to ESET PROTECT or ESET PROTECT On-Prem, you can manage them and install ESET security products.

  1. Organize your devices by creating static or dynamic groups.

  2. Deploy ESET Security products to your devices using client tasks in ESET PROTECT or ESET PROTECT On-Prem.

After the successful deployment of ESET security products, you have successfully deployed your ESET Business solution. For better device management, you can:


IV. ESET products configuration

Configuration of ESET products is done via polices in ESET PROTECT. You can use pre-defined policies from ESET PROTECT or create your own.

For more information on how to use policies, see:

To increase the security of your devices, we recommend to: