[KB8152] Upgrade to the latest version of ESET PROTECT On-Prem using the All-in-one installer (Windows)

Solution

Apache HTTP Proxy users

ESET Bridge replaces Apache HTTP Proxy in ESET PROTECT On-Prem version 10. All ESET application versions compatible with Apache HTTP Proxy are in the Limited Support status. If you currently use Apache HTTP Proxy, we recommend that you migrate to ESET Bridge.

  1. Upgrade ESET PROTECT Server using the ESET PROTECT On-Prem All-in-one installer
  2. Upgrade Agents on managed computers
  3. Upgrade ESET security products on managed computers

Upgrade options:

Upgrade option: Applies to: Comment:
ESET PROTECT On-Prem All-in-one installer (this article) Windows This is the recommended option if the existing server has the default installations of Microsoft SQL Server and Apache Tomcat (the existing installations were performed via the All-in-one installer).
Components Upgrade task in the Web Console
Windows and Linux
  
Manual component-based upgrade Linux Upgrade instructions for advanced Linux users.

Prerequisites

Important recommendations before the upgrade

Before upgrading to the latest version of ESET PROTECT On-Prem, ensure that you have met all prerequisites listed below.

Perform a full backup of ESET PROTECT On-Prem

The following steps will upgrade both ESET PROTECT On-Prem components (Server, Console) and the ESET Management Agents. When upgrading to the latest version, your policies will be preserved.

I. Upgrade ESET PROTECT Server using the ESET PROTECT On-Prem All-in-one installer

  1. Download the ESET PROTECT On-Prem installer for Windows.

  2. Run the installer file Setup.exe.

  1. Click Next.

  1. Select Upgrade all components and click Next.

  1. Read the Terms of Use, click I accept the Terms of Use and then click Next.

  1. Review ESET PROTECT On-Prem components that can be upgraded, and click Upgrade.

Apache Tomcat upgrade

  • ESET PROTECT On-Prem Web Console upgrade works only if Apache Tomcat was installed via the All-in-one installer. ESET PROTECT On-Prem Web Console upgrade is not supported if a custom version of Apache Tomcat is installed (manual installation of Tomcat service via service.bat).

  • The Apache Tomcat upgrade will delete the ESET PROTECT On-Prem folder located in C:\Program Files\Apache Software Foundation\[ Tomcat folder ]\webapps\. If you use the ESET PROTECT On-Prem folder to store additional data, ensure to back up the data before upgrading.

  • If C:\Program Files\Apache Software Foundation\[ Tomcat folder ]\webapps\ If additional data (other than the ESET PROTECT On-Prem and ROOT folders) is present, the Apache Tomcat upgrade will not proceed, and only the Web Console will be upgraded.

  1. If you are upgrading the Web Console, verify that 64-bit Java is installed. If you have multiple Java versions installed on your system, we recommend that you uninstall earlier Java versions (the oldest supported version is Java 8) and keep only the latest version of Java.
Oracle Java licensing

Starting January 2019, Oracle JAVA SE 8 public updates for business, commercial or production use require a commercial license. If you do not purchase a JAVA SE subscription, you can use this guide to transition to a no-cost alternative and install one of the listed supported Java editions.

  1. To select the already installed Java, click Select a Java installation, select the folder where Java is installed (with a subfolder bin, for example: C:\Program Files\Amazon Corretto\jdk11.0.6_10) and click OK. The installer prompts you if you have selected an invalid path.

  1. Click Upgrade to continue or change the Java installation path.

  1. The ESET PROTECT On-Prem Setup is unresponsive during the upgrade. Depending on your system configuration, the upgrade can take longer.

  1. After the upgrade is completed, click Finish.

II.Upgrade Agents on managed computers

Upgrade to the latest ESET Management Agents using the Components Upgrade Task in ESET PROTECT On-Prem.

III.Upgrade ESET security products on managed computers

Last Updated: Apr 17, 2026

Additional resources

User guides

ESET Forum

YouTube videos
ESET Support News ESET Customer Advisories ESET Status Portal ESET Technical Support

Existing customer?