[KB7575] Share an ESET Endpoint Encryption Key via network drive or removable memory device

Issue

ESET Endpoint Encryption (EEE) Client and EEE Server are separate products from ESET Full Disk Encryption (EFDE)

The article below applies only to the EEE Client or EEE Server and not EFDE.

Visit What's new in ESET Full Disk Encryption to view EFDE content.

  • You want to share an encryption key with another stand-alone ESET Endpoint Encryption client using a network drive or removable memory device

Details


Click to expand

Users can share encryption keys with other standalone ESET Endpoint Encryption clients using a network drive or removable memory device. Users can also share encryption keys by email.


Solution

  1. Request a key from another user
  2. Issue a key to another user
  3. Update your Key-File with a key from another user

I. Request a key from another user

  1. Right-click the ESET Endpoint Encryption (EEE) icon in the system tray and select Key Transfer.

    Figure 1-1
  2. Click Request a key from another user  Next.

    Figure 1-2
  3. Select the network drive or removable memory device location, type in a File name, and then click Save.

    Figure 1-3
  4. Click Next, and click Finish.


II. Issue a key to another user

  1. Right-click the ESET Endpoint Encryption (EEE) icon in the system tray and select Key Transfer.

    Figure 2-1
  2. Select Issue a key to another user  Next.

    Figure 2-2
  3. Click Browse.

    Figure 2-3
  4. Select the network drive or removable memory device location, and select the applicable file. Click Open.

    Figure 2-4
  5. Select the key and click Next.

    Figure 2-5
  6. Select the terminator code limit and click Next.

    Figure 2-6
  7. Select the network drive or removable memory device location, type in a File name, and then click Save.

    Figure 2-7
  8. Click Save  Finish.


III. Update your Key-File with a key from another user

  1. Right-click the ESET Endpoint Encryption icon in the system tray and select Key Transfer.

    Figure 3-1
  2. Select Update your Key-File with a key from another userNext.

    Figure 3-2
  3. Click Browse.

    Figure 3-3
  4. Select the network drive or removable memory device location, select the applicable file, and then click Open.

    Figure 3-4
  5. Click OK. If the Key-File names are identical, you can change the name of the new key.

    Figure 3-5
  6. Click Next.

  7. Select an Empty slot and click Next.

    Figure 3-6
  8. Click Finish. After the change to your Key-File, the Key-File backup wizard activates as a fail-safe. A backup is required and we recommend storing the backup in a network location or removable memory device.