Solution

Enable or disable ESET LiveGrid® (macOS) |  Enable or disable ESET LiveGrid® (Business)

1. Open the main program window of your Windows ESET product.

2. Press the F5 key to open Advanced setup.

3. Click Detection Engine → Cloud-Based Protection.

4. Select the slider bar next to Enable ESET LiveGrid® reputation system to activate it. 

5. Select the slider bar next to Submit anonymous statistics to allow the submission of statistical information about new malware.

6. Click OK to save your settings and exit Advanced setup.