[KB6814] Activate ESET business products using ESET Security Management Center (7.x)

Issue

ESET business product in Limited Support status

This content applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

Required user permissions

This article assumes that you have the appropriate access rights and permissions to perform the tasks below.

If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.

ESET PROTECT users: Create a second administrator user in ESET PROTECT
ESET Security Management Center (ESMC) users: Create a second administrator user in ESET Security Management Center 7.x

Activate ESET products installed on your endpoints or server using a task in ESET Security Management Center
This task can be used to activate all common ESET Security Management Center components including ESET Shared Local Cache and ESET Mobile Device Manager

Open ESET Security Management Web Console (ESMC Web Console) in your web browser and log in.
Click Client Tasks → All Tasks → ESET Security Product → Product Activation and click New.

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Type a task name into the Name field.

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Click the Settings section. Click on the pre-selected license under ESET license.

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Select a valid license from the repository and click OK. Click here for instructions to add licenses in ESET Security Management Center.

Product Activation Task on Mobile Devices:

Product Activation Task is not possible to execute on mobile devices (ESET Endpoint for Android and MDM for iOS) with offline licenses.

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Click Finish.
Create a trigger and add target computers or groups to execute your Product Activation task.
To check the status of the task, click the appropriate task name and select Show Details from the context menu.

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Click the Executions tab and verify the status of your task in the Status column.

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