[KB6814] Activate ESET business products using ESET Security Management Center (7.x)

Alert: Legacy products startup issue

[KB6814] Activate ESET business products using ESET Security Management Center (7.x)

Issue

Activate ESET products installed on your endpoints or server using a task in ESET Security Management Center
This task can be used to activate all common ESET Security Management Center components including ESET Shared Local Cache and ESET Mobile Device Manager

Solution

Video tutorial

Prerequisites:

Make sure the necessary ports are open on your network
Deploy the ESET Management Agent
Install ESET Endpoint products on client computers
Add valid ESET-issued License Keys to License Management in the ESMC Web Console

Activate ESET products using the ESMC Web Console:

ESET Security Management Center (ESMC) 7 User Permissions

This article assumes that your ESMC user has the correct access rights and permissions to perform the tasks below.

If you are still using the default Administrator user, or you are unable to perform the tasks below (the option is grayed out), see the following article to create a second administrator user with all access rights (you only need to do this once):

Create a second administrator user in ESET Security Management Center 7.x

View permissions needed for least privilege user access

A user must have the following permissions for each affected object:

*Functionality*	*Read*	*Use*	*Write*
Groups & Computers	✓	✓	✓

A user must have the following permissions for their home group:

*Functionality*	*Read*	*Use*	*Write*
Product Activation (under Client Tasks)	✓	✓	✓

Once these permissions are in place, follow the steps below.

Endpoint users: Perform these steps on individual client workstations

Open ESET Security Management Web Console (ESMC Web Console) in your web browser and log in.
Click Client Tasks → All Tasks → ESET Security Product → Product Activation and click New.

Figure 1-1
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Type a task name into the Name field.

Figure 1-2
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Click the Settings section. Click on the pre-selected license under ESET license.

Figure 1-3
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Select a valid license from the repository and click OK. Click here for instructions to add licenses in ESET Security Management Center.

Product Activation Task on Mobile Devices:

Product Activation Task is not possible to execute on mobile devices (ESET Endpoint for Android and MDM for iOS) with offline licenses.

Figure 1-4
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Click Finish.
Create a trigger and add target computers or groups to execute your Product Activation task.
To check the status of the task, click the appropriate task name and select Show Details from the context menu.

Figure 1-5
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Click the Executions tab and verify the status of your task in the Status column.

Figure 1-6
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