[KB6689] Clear update cache and check for updates in ESET endpoint products (6.x)

Solution

 ESET Remote Administrator (ERA) users: Perform these steps in ERA

  1. Open ESET Endpoint Security or ESET Endpoint Antivirus. How do I open my ESET product?

  2. Press F5 to open Advanced setup.

  3. Click Update and click Clear next to Clear update cache. Click OK to exit Advanced setup when you are finished.

Figure 1-1

  1. Click UpdateCheck for updates. In earlier versions, click Update Now. Your computer should now be able to receive updates.

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Figure 1-2

Chat with ESET AI Advisor for support