[KB560] Exclude certain files or folders from real-time scanning (for business) (3.0)

File-level scanning of some email servers, backup software, gaming applications, etc. can occasionally cause abnormal system behavior. To exclude specific applications or folders from the real-time scanner, follow the step-by-step instructions below:

1. Open ESET Business Edition product. How do I open my ESET product?
    
2. Press the F5 key to display the Advanced Setup window.
    
3. From the Advanced Setup tree, click Antivirus and antispyware → Exclusions and then click the Add... button.
    

   
   
   Figure 1-1
    

4. The Add exclusion window will be displayed. Using the directory tree, browse for the folder or file you wish to exclude. The directory path will automatically display In the Exclusion: field. Click OK to save the exclusion.

   Using Wildcard symbols

   To exclude the contents of an entire drive, the * symbol can be used as a wildcard. For example, to exclude scanning of the entire C: drive, you would enter C:* in the Exclusion: field. To exclude all .doc files from scanning, you would enter C:*.doc in the Exclusion: field. For additional information on the use of wildcards to exclude file/folder scanning, press F1 from the Add exclusion window.

   
   
   Figure 1-2

5. Click OK again and close the main program window. Restart your computer.

1. From the Advanced Setup tree, click Antivirus and antispyware → Web access protection → HTTP → Web browsers.
    
2. If the application you wish to exclude is listed, double-click the corresponding check box. A red 'X' will appear. Click OK to save changes—you are finished. If you do not see the application you are trying to exclude, proceed to step 3.
    

   
   
   Figure 2-1

3. Click the Add button to browse and select the .exe file of the desired application. The application will appear in the list of applications to exclude. Double-click the corresponding check box until you see a red 'X'. Click OK to save changes.