[KB3052] "Virus signature database update failed" message when updating from version 5.0 to 5.2 on Windows 2000 Professional and Windows NT 4.0 SP6

Issue

  • After performing a PCU update to ESET Smart Security 5/ESET NOD32 Antivirus on Windows 2000 Professional or Windows NT 4.0 SP6 you are no longer able to download virus signature database updates.

NOTE:

Not sure whether you have performed a PCU update? See the following Knowledgebase article:

Figure 1-1
 

  • After performing a PCU update to ESET Smart Security 5/ESET NOD32 Antivirus on Windows 2000 Professional or Windows NT 4.0 SP6 you receive the Windows Installer notification "Incorrect command line parameters."

Figure 1-2
 

Solution

  1. To resolve your update issues, please download and install the newest version of your ESET product using the following instructions: