• You receive an installation error when attempting to install your product using ESET Live Installer

• You need to install using ESET offline installer(s)
   
• You need to install ESET on a computer with no Internet connection
   
• Downloading the installation file (.exe) for a previous version of your ESET product

If you receive an installation error when using the ESET Live Installer, follow the instructions below to download and install your Windows ESET security product using the offline installer.

1. Download the offline installer below (click here to determine which installation package to download). Always create a new folder for an installation package and Save or move the installer to this folder before running it.

   
   ESET Smart Security Premium 13.0.24.0
   64-bit Download 32-bit Download
   
   ESET Internet Security 13.0.24.0
   64-bit Download 32-bit Download
   
   ESET NOD32 Antivirus 13.0.24.0
   64-bit Download 32-bit Download

   End-user license agreement

   By downloading an older version of this product you explicitly agree to the terms and conditions of new End-user license agreement in your language. Otherwise, please download and install the latest version of this product.

   ESET Smart Security Premium 12.2.31.0
   64-bit Download 32-bit Download
   
   ESET Internet Security 12.1.34.0
   64-bit Download 32-bit Download
   
   ESET NOD32 Antivirus 12.1.34.0
   64-bit Download 32-bit Download
   
   ESET Smart Security Premium 11.2.63.0
   64-bit Download 32-bit Download
   
   ESET Internet Security 11.2.63.0
   64-bit Download 32-bit Download
   
   ESET NOD32 Antivirus 11.2.63.0
   64-bit Download 32-bit Download
   

   
   Other language versions of ESET Windows home products

    

2. When the download is complete, click Run to begin installation, or navigate to the download file and double-click it to begin installation.
    
3. Follow the on-screen instructions in the Installation Wizard. For illustrated installation instructions, please visit one of the following articles:
   • Download and install ESET Smart Security Premium
      
   • Download and install ESET Internet Security
      
   • Download and install ESET NOD32 Antivirus
      
   • Download, install and activate ESET Cyber Security or ESET Cyber Security Pro
     
     For previous versions of ESET Cyber Security/ESET Cyber Security Pro for macOS, click here.