Issue
- You have purchased the Premium version of ESET Mobile Security for Android but cannot access the premium features yet
- You have logged in to ESET HOME account with the correct subscription during installation, and the app shows you are using the free version
Details
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When you log in to an ESET HOME account during installation or after you have purchased the Premium version of ESET Mobile Security for Android, you may need to manually type your Activation Key to activate the premium product and access your premium features.
You will need your Activation Key from your ESET HOME account or from the email you received from ESET after your purchase.
Solution
Activate ESET Mobile Security for Android
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Tap the menu icon
in the top left corner of the screen to bring up the context menu and tap Subscription.
Figure 1-1
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Tap Enter an Activation Key.
Figure 1-2
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Type your Activation Key (hyphens are added automatically) and tap Continue.
Figure 1-3
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Tap Finish. Your subscription is activated and premium features are now available.
Figure 1-4
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When ESET Mobile Security is activated, configure Anti-Theft protection.
You can use your enabled Anti-Theft account and a Trusted friend's phone to help you reset your Security password and restore access to your device if you forget or lose your Security password.
