Issue
- ESET technical support has advised you to enable pre-release updates to resolve an issue with your product
- Switch back to a regular update
Details
Pre-release updates are updates that have been thoroughly tested and will be released soon. Enabling pre-release updates gives access to the most recent detection methods and fixes; however, pre-release updates might not be stable enough at all times, so you should always revert to using normal updates once an issue is resolved.
Solution
- Open ESET Cyber Security or Cyber Security Pro. How do I open my ESET product?
- Click Setup → Enter application preferences.
Figure 1-1
Click the image to view larger in new window
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Click Update.
Figure 1-2
- Click Setup.
Figure 1-3
- Select the check box next to Pre-release update and then click OK.
Figure 1-4
- Click Clear next to Clear update cache and then exit the Update window.
Figure 1-5
- Restart your computer.
- Open ESET Cyber Security or Cyber Security Pro. How do I open my ESET product?
- Click Update → Update virus signature database.
Figure 1-6
Click the image to view larger in new window
After your issue is resolved or you no longer need pre-release updates, switch back to Regular update.
- Open ESET Cyber Security or Cyber Security Pro. How do I open my ESET product?
- Click Setup → Enter application preferences.
Figure 2-1
Click the image to view larger in new window
-
Click Update.
Figure 2-2
- Click Setup.
Figure 2-3
- Select the check box next to Regular update and then click OK.
Figure 2-4
