[KB8175] Enable ESET LiveGuard Advanced using ESET Cloud Office Security

Issue

  • Create a policy to enable ESET LiveGuard Advanced (formerly ESET Dynamic Threat Defense) using ESET Cloud Office Security

Details


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Starting November 29, 2021, in Europe and December 1, 2021, in North America, ESET LiveGuard Advanced will be available for ESET Cloud Office Security version 119.2 and later for free as part of our continuous product improvement process. ESET LiveGuard Advanced is already available to use for endpoint, servers and mail security products.

See a full list of products that support ESET LiveGuard Advanced.

If you are already using ESET Cloud Office Security and own the product as a standalone, ESET LiveGuard Advanced is a new feature and will be available at no additional cost.

If you are an existing ESET PROTECT Complete customer who owns the product as part of the bundle, ESET LiveGuard Advanced is already included in the ESET PROTECT Cloud bundle. Be aware we have also expanded the list of ESET LiveGuard Advanced-supported products


Solution

  1. Navigate to ESET Business Account and log in

  2. Open your ESET Cloud Office Security account. If your account has not been activated yet, activate ESET Cloud Office Security

  3. Click Policies → New policy.

    Figure 1-1
    Click the image to view larger in new window
  4. Type a name for your policy. The Description field is optional. Select the desired targets for your policy and click Next. See more information on policy settings and targets.

    Figure 1-2
  5. Expand ESET LiveGuard, click the toggle next to ESET LiveGuard to enable it and click Next.

    Figure 1-3
  6. Click Assign. Select the check boxes next to the names of the target users you want to enable ESET LiveGuard Advanced for and click OK.

    Figure 1-4
    Click the image to view larger in new window
  7. Review the targets and click Save changes.

    Figure 1-5
  8. To confirm that ESET LiveGuard is active on client computers, click Users, select the user, click Configuration, expand ESET LiveGuard, and confirm that ESET LiveGuard Advance is enabled.