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[KB7723] Folders that cannot be encrypted in ESET Endpoint Encryption

Solution

ESET Endpoint Encryption Client and ESET Endpoint Encryption Client Server are separate products from ESET Full Disk Encryption

The article below applies only to the ESET Endpoint Encryption Client or ESET Endpoint Encryption Server and not ESET Full Disk Encryption.

Visit ESET Full Disk Encryption support to view ESET Full Disk Encryption content.

ESET Endpoint Encryption (EEE) can encrypt all folders, excluding the following folders:

C:\Windows
C:\Program Files
C:\Program Files (x86) (64-bit systems only)
C:\Documents and Settings (Windows XP)
C:\Users (Windows Vista or later)

Avoid encrypting redirected folders

Do not encrypt redirected folders located within the User profile. Doing this can prevent Windows from loading your profile correctly or may cause problems accessing the applications when EEE is not logged in to your Key-File.

There are a few exclusions to the excluded folders list:

Folders within C:\Users or C:\Documents and Settings can be encrypted.
Sub-folders on the Desktop can be encrypted; however, the Desktop itself cannot be encrypted.
Sub-folders in My Documents/Documents can be encrypted.

Last Updated: Sep 17, 2021

[KB7723] Folders that cannot be encrypted in ESET Endpoint Encryption

Solution

ESET Endpoint Encryption Client and ESET Endpoint Encryption Client Server are separate products from ESET Full Disk Encryption

Avoid encrypting redirected folders

This article applies to

Additional resources

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