[KB7571] Back up Key-File in ESET Endpoint Encryption

Solution

ESET Endpoint Encryption Client and ESET Endpoint Encryption Client Server are separate products from ESET Full Disk Encryption

The article below applies only to the ESET Endpoint Encryption Client or ESET Endpoint Encryption Server and not ESET Full Disk Encryption.

Visit ESET Full Disk Encryption support to view ESET Full Disk Encryption content.

Saving your Key-File

We recommend saving your Key-File on an unencrypted network drive or removable media device. Key-Files that are saved in an encrypted area cannot be retrieved when using a stored backup. We do not recommend saving your Key-File on the same encrypted machine.

  1. Right-click the ESET Endpoint Encryption (EEE) icon in the system tray.

  2. Click Backup Key-File.

    Figure 1-1
  3. Click Browse.

    Figure 1-2
  4. Select a location and then click OKOK.

Creating or adding new encryption keys will require new Key-File backups.

Figure 1-3