[KB7562] Update the user Key-File in ESET Endpoint Encryption (5.1.x)
Issue
- After updating your policy, you need to post a key-file to the client machine
- Apply to all users
- Apply to a specific team
- Apply to a specific user
Solution
Apply to all users
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Log in to ESET Endpoint Encryption server.
-
Click All Users then select Include Sub Teams.
Figure 1-1 -
Click All Users then select Requires Key-File Update.
Figure 1-2 -
Status displays User requires an updated Key-File.
Figure 1-3 -
Click Post Key-File. To post a key-file to all users, ensure no users are selected. If any user is selected, click CTRL+Left-click on your mouse to de-select. Match the user Key-File number to the number of users in the organization.
Figure 1-4 -
Click Post.
Figure 1-5
Apply to a Specific Team
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Log in to ESET Endpoint Encryption server.
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Click the team name, then click Post Key-File.
Figure 2-1 - Click Post.
Apply to a Specific User
-
Log in to ESET Endpoint Encryption server.
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Select the user, then click Post Key-File.
Figure 3-1 - Click Post.
Last Updated: Mar 4, 2022
