Issue
The server information regarding the client is not up to date.
Examples of changes include:
- The Workstation has been decrypted using the ESET Recovery Utility.
- The ESET Endpoint Encryption client has been upgraded.
- Addition or removal of disks.
- The computer name has been changed.
Solution
To update a Workstation record in the ESET Endpoint Encryption Server follow the instructions below.
1. Highlight desired workstation and click the Details button.
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2. Click the Tools menu and then the Update Workstation Details button
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3. Synchronize the EEE client to process the comand by right clicking the icon and selecting Proxy Sync
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4. Synchronize the EEE Server
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