[KB6469] Use ESET Remote Administrator (ERA) Migration Assistant to migrate to ERA 6

The ESET Remote Administrator (ERA) Migration Assistant tool can help you move Static Groups, policies and licenses to a fresh installation of ERA 6. 

Prerequisites

• The server where you run ERA Migration Assistant must have an internet connection
   
• All licenses you want to use in your ERA 6.x environment must be added in ERA 5.x
   
• On the server where ESET Remote Administrator 5.x is installed, download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) using the link below:
  Download Microsoft Visual C++ 2010 Redistributable Package (x86)

Solution

1. On the server where ERA 5.x is installed, click the link below to download ERA Migration Assistant. Extract the ZIP file after downloading.  
   
   Download the ERA Migration Assistant

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2. Visit the ERA 6.x download page, select the appropriate all-in-one installer package for your system and click Download.

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3. Extract the .zip file you downloaded in step 2. Open the extracted folder and copy the Installers folder into the the Migration Assistant folder you extracted in step 1.

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4. Open the Migration Asstant folder and double-click MigrationAssistant.exe to run the ERA Migration Assistant.
    
5. Select the language you want to run the Migration Assistant in from the drop-down menu and then click Next.

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6. Select I accept the terms in the license agreement if you agree and click Next. Migration Assistant will connect to the ESET repository and check to see if a newer version is available. If a new version is available, it will be downloaded and will resume migration from step 5.
    
7. Migration Assistant will detect your ERA configuration. For migration to run successfully, make sure that all fields indicate Success. Click Next when detection finishes successfully.

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8. Save a copy of the Migration Assistant report and click Next. Click Next again after you have reviewed your settings.

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9. Click Next and select On-Premise installation. If you select Linux virtual appliance or ESET Cloud Administrator, Migration Assistant will close. These Environments are not supported by Migration Assistant.

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10. Select Windows and click Next. If you select Linux Migration Assistant will close.

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11. Select the method that clients will use to download updates.
    • Connect clients directly to the Internet: Select this option if no mirror is used.
       
    • Allow clients to connect through HTTP Proxy: Select this option to install HTTP Proxy, which will cache and distribute updates to servers to maximize network throughput.
       
    • Use existing mirror settings: If your ERA 5.x environment used a client mirror, select this to create a policy in ERA 6.x with the same mirror settings. You will need to assign this policy to clients manually. 

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12. Select the check boxes next to all licenses you want to import and then click Next.

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13. When the Installation screen is displayed, you are ready to begin installing ESET Remote Administrator 6.
    
    If you are installing ERA 6 on this computer, click Next.
    
    If you are installing on a different server, compress the ERA Migration folder and move it to that server. Double-click the MigrationAssistant.exe to begin installation on your new server. 

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14. Select your database configuration.
    • Install Microsoft SQL Server Express: This is the recommended method for small to medium businesses. The ERA All-in-one installer can install a new SQL Express instance, however this database will have a 10GB limit.
       
    • Use an existing MySQL or Microsoft SQL Server instance: This method is suggested for enterprise-level users who will require a database larger than 10GB. We recommend that you create a new MySQL or Microsoft SQL instance for use with ERA and do not share the database with another application.

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14. On the server where you want to install ERA 6. Follow the steps from the Setup Wizard to complete installation of ERA 6. Click here for step-by-step instructions, begin at step 3. 
     
15. If you installed ERA 6 on the same server where ERA 5 was installed, verify that your configuration was successfully migrated and then uninstall ERA 5.