[KB7401] Add users to ESET Endpoint Encryption Server (3.3.x)

Issue

ESET Endpoint Encryption (EEE) Client and EEE Server are separate products from ESET Full Disk Encryption (EFDE)

The article below applies only to the EEE Client or EEE Server and not EFDE.

Visit What's new in ESET Full Disk Encryption to view EFDE content.

Details

Click to expand

You can manually add users to the ESET Endpoint Encryption Server or import users from Active Directory. If you do not want to integrate the EEE Server with Active Directory, users can be added manually – you will need their email address.

Solution

Manually add a user

  1. Log into the EEE Server, click Users, then click Add.
Figure 1-1
  1. Type or copy/paste in the user's email address and click Add. The user will be displayed in the main window under the Users tab.
User's email address is a unique identifier

The EEE Server uses the user's email address as a unique identifier. When adding users manually, you can copy/paste the contents of a Comma Separated Value (CSV) file into the user interface to add users all at once.

Figure 1-2

Add users to groups

  1. Right-click Users and select New Team.
Figure 2-1
  1. Type or copy/paste a name in Team name field and click Create.
Figure 2-2
English
Last Updated: Sep 14, 2023

Additional resources

User Guides

ESET Forum

YouTube videos
Support News Customer Advisories ESET Status Portal Contact ESET Technical Support

Existing customer?