[KB2549] Uninstallers (removal tools) for common Mac antivirus software

Issue

  • Uninstall the previously installed antivirus software from your Mac before installing the ESET product for macOS

Solution

Windows users: Uninstallers (removal tools) for common Windows antivirus software

Running two antivirus products on the same computer can degrade performance and cause system instability. It is important to uninstall any previously installed antivirus software from your system before installing your ESET security product for macOS.

Uninstall instructions

Uninstall ESET products for macOS

For troubleshooting purposes, uninstall your ESET security product for macOS:

  1. Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website*.

  2. After uninstallation is complete, restart your computer.

  3. Proceed with installing ESET Cyber Security or installing ESET Endpoint Security or ESET Endpoint Antivirus for macOS.

Need further assistance? Contact ESET Technical Support.

*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.