Issue
- Uninstall the previously installed antivirus software from your Mac before installing the ESET product for macOS
Solution
Windows users: Uninstallers (removal tools) for common Windows antivirus software
Running two antivirus products on the same computer can degrade performance and cause system instability. It is important to uninstall any previously installed antivirus software from your system before installing your ESET security product for macOS.
Uninstall instructions
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Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website*.
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After uninstallation is complete, restart your computer.
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Proceed with installing ESET Cyber Security or installing ESET Endpoint Security or ESET Endpoint Antivirus for macOS.
Need further assistance? Contact ESET Technical Support.
*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.