[KB7667] Install ESET Endpoint Security or ESET Endpoint Antivirus for macOS on a client workstation (6.11)

Issue

  • Install ESET Endpoint Security or ESET Endpoint Antivirus for macOS on a client workstation (6.11)

Solution

  1. Download and install your ESET business product for Mac
  2. Allow system extensions and add proxy configurations
  3. Allow access to user protected data
  4. Activate your ESET business product
Install ESET Endpoint Security or ESET Endpoint Antivirus for macOS 6.9 or earlier

To install ESET Endpoint Security or ESET Endpoint Antivirus for macOS 6.9 or earlier, see our ESET knowledgebase article.

 ESET PROTECT / ESET PROTECT On-Prem users: Perform these steps in ESET PROTECT or ESET PROTECT On-Prem

  Windows users: Click to view manual installation instructions


I. Download and install your ESET business product for Mac

Installation from the .pkg file

During installation and the first startup of your ESET products for macOS installed from the .pkg file, it is necessary to have internet access on your Mac to allow Apple to verify ESET kernel extensions notarization.

  1. Click the appropriate link below to download the ESET Endpoint Security or ESET Endpoint Antivirus installer file:

  2. The install package will appear in your Downloads folder or the default folder set by your browser. Double-click the installer file to open it.

  3. Double-click Install ESET Endpoint Security. When prompted, click Continue to launch the Installation Wizard.

    Figure 1-1
  4. When prompted, click Allow to authorize the installer to determine if the software can be installed and click OK to allow access to your Desktop folder.

    Figure 1-2
  5. Remove any existing security applications such as antivirus, antispyware, or firewall from your computer if you have not done so already. Click Continue if no other security applications are installed.

    Figure 1-3
  6. Review the system requirements and click Continue.

  7. Read the ESET Software License Agreement and click Continue Agree if you agree.

    Figure 1-4
  8. Select Typical installation mode (select Custom if you want to configure your own settings) and click Continue.

    Figure 1-5
  9. In the ESET LiveGrid window, select your preferred option and click Continue. If you decide later that you would like to change this setting, you will be able to do so using the LiveGrid setup.

    Figure 1-6
  10. In the Potentially Unwanted Applications window, select your preferred option (see What is a potentially unwanted application?) and click Continue. If you decide later that you would like to change this setting, you will be able to do so using Advanced setup.

    Figure 1-7
  11. Click Install. If you are prompted to type your macOS password, type it and click Install Software.

    Figure 1-8

II. Allow system extensions, add proxy configurations and allow full disk access

  1. After the installation, you will receive System Extension Blocked system notification. You will need to allow system extensions for your ESET product to work.

  2. After allowing system extensions, you need to allow your ESET product to add proxy configurations for Web access protection to work. Click Allow. This option is required by Apple to increase your protection.

    Figure 1-9
  3. After allowing system extensions, you will receive Your computer is not fully protected notification from your ESET product. You need to allow full disk access for your ESET product for macOS (6.11).

    Figure 1-10

  1. Click Close to finish the installation.
    Figure 1-11

IV. Activate your ESET business product

  1. To activate the ESET product, enter your ESET license key and click Activate or choose another activation option.
    Figure 2-1

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