[KB2885] Download and install ESET offline or install older versions of ESET home and small office applications for Windows

Issue

• You encounter an installation error when attempting to install your ESET application using the ESET Live Installer
• Install an ESET application using the ESET offline installer
• Install an ESET application on a computer with no internet connection
• Download the installation file (.exe) for a previous version of your ESET Windows home and small office application
• Offline installer
• Earlier versions of ESET Windows home applications

Solution

Offline installers

If you encounter an installation error when using the ESET Live Installer, follow the instructions below to download and install your ESET Windows home and small office application using the offline installer.

1. Determine which installation package to download.

2. Download the latest version of the offline installer from the link below. Always create a new folder for an installation package and save or move the installer to this folder before running it.

   ESET home applications for Windows
   ESET Security Ultimate	ESET Smart Security Premium	ESET Internet Security	ESET NOD32 Antivirus	ESET Security Gaming Edition
   64-bit Download	64-bit Download	64-bit Download	64-bit Download	64-bit Download
   ARM Download	ARM Download	ARM Download	ARM Download	ARM Download

   ESET small office applications for Windows
   ESET Small Business Security	ESET Safe Server
   64-bit Download	64-bit Download
   ARM Download	ARM Download

3. When the download is complete, click Open file to begin the installation, or navigate to the downloaded file and double-click it to start the installation.

4. Follow the on-screen instructions in the Installation Wizard. You can follow the illustrated installation instructions.

Earlier versions of ESET Windows home applications