[KB2138] Email clients compatible with Windows ESET products

Issue

Solution

Many email clients are compatible with various ESET products for Windows. If an email client is compatible with ESET products, regardless of the protocol used, all email received is scanned for threats and spam (in programs with the antispam feature). Additionally, the ESET Endpoint Security toolbar and ESET Antispam toolbar will display in the email client.

Email clients that are not supported by the ESET email plugin

Although your email client is not supported by the ESET email plugin, your emails will be scanned by POP3 / IMAP for the presence of malicious code.

List of compatible email clients

To determine which ESET product is best suited to your needs, locate your current email client in the Email Client column and view the compatible ESET software in the adjacent rows (indicated by the green check marks ).

EMAIL CLIENT
ESET Server /Mail Security
6.5 and later
ESET Endpoint Security / Antivirus
7.3–9.0
ESET Endpoint Security / Antivirus
9.1 and later
ESET Windows home products
14.2–15.1
ESET Windows home products
15.2 and later
Microsoft Outlook
365
Microsoft Outlook
2019
Microsoft Outlook
2016
Microsoft Outlook
2013
Microsoft Outlook**** 
2010
Microsoft Outlook****
2007
Microsoft Outlook 
2000 – 2003
X X
Microsoft Outlook Express

X   X
Windows 10 Mail app *

Windows Live Mail
v16 (2012 **)
X X
Windows Live Mail
v15 (2011 **)
X X
Windows Live Mail
v12, v14 (2009)
X X
Windows Mail
v6.0
X X X X X
Mozilla Thunderbird
6.0 (and later ***)
X X X X X
Mozilla Thunderbird
2.0/3.0/3.1/5.0
X X X X X

* While using Windows 10 Mail app, emails may not be scanned for spam. ESET products will scan POP3 and IMAP emails for the presence of malicious code.

** With Windows Live Mail 2011/2012, although no ESET icon appears in the taskbar, the plugin is otherwise fully functional.

*** ESET products will scan POP3/POP3S and IMAP/IMAPS email for the presence of malicious code while using Mozilla Thunderbird 6+ or other email clients not listed above. Email may not be scanned for spam, however.

****Scan for sending is not supported for ESET Endpoint Security / Antivirus 9.1 and later and ESET Windows home products 15.2 and later

BETA email clients

In some cases, beta email clients are not supported.

Troubleshooting

If you are using an email client that is supported by ESET Smart Security Premium, ESET Smart Security or ESET Internet Security but you cannot see the Antispam toolbar in your email client, reintegrate the toolbar.

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