[KB8544] Open the ESET Inspect and ESET Inspect On-Prem Web Console

Issue

Open the ESET Inspect Web Console

  1. Open a compatible web browser.

  2. Log in to your ESET PROTECT Hub or ESET Business Account.

    Open ESET Inspect Web Console from ESET MSP Administrator

    You can also open ESET Inspect Web Console from ESET MSP Administrator.

  3. Click ESET Inspect or ESET INSPECT.

    • ESET PROTECT Hub:

      Figure 1-1
    • ESET Business Account:

      Figure 1-2

Open the ESET Inspect On-Prem Web Console

Open the ESET Inspect On-Prem Web Console on your local ESET Inspect server
  1. Open a compatible web browser.

  2. In the browser address bar, type or copy/paste https://localhost/login.

  3. Type your username and password and click Log in.

    Domain user login

    To log in as a domain user with access to ESET PROTECT On-Prem, select the Log into Domain check box.

    Figure 2-1
Open the ESET Inspect On-Prem Web Console from an external computer

If your ESET Inspect Server is accessible to external connections, you can access the ESET Inspect On-Prem Web Console from any computer by following the steps below:

  1. Open a compatible web browser.

  2. In the browser address bar, type or copy/paste https://{your_server_name}/login, replacing {your_server_name} with the IP address or hostname of the web server with ESET Inspect On-Prem installed (for example https://10.1.30.30/login).

  3. Type your username and password and click Log in.

    Domain user login

    To log in as a domain user with access to ESET PROTECT On-Prem, select the Log into Domain check box.

    Figure 3-1

Open the ESET Inspect On-Prem Web Console from ESET PROTECT On-Prem

Open the ESET Inspect On-Prem Web Console from the ESET PROTECT On-Prem app launcher menu
  1. Open the ESET PROTECT On-Prem Web Console.

  2. Click the app launcher icon (the grid of dots) in the top left corner.

    Figure 4-1
  3. Click PROTECT & Inspect.

    Figure 4-2
Open the ESET Inspect On-Prem Web Console from the ESET PROTECT On-Prem Detections view
  1. Open the ESET PROTECT On-Prem Web Console.

  2. In the navigation panel, click Detections.

    Figure 5-1
  3. Click a detection name and click Investigate (Inspect).

    Figure 5-2

Understand detection rules and rule sets in ESET Inspect On-Prem

Detection rules are pre-defined logic-based conditions that determine how ESET Inspect On-Prem monitors your computers and servers. Detection rules are primarily grouped by severity into the following categories (also referred to as rule sets): Info, Warning, Threat.

During the ESET Inspect On-Prem installation, you can determine which rule sets to enable by selecting one of the following options:

  • Enable detection rules with Threat, Warning, and Information severity—recommended for advanced users who prefer full visibility and detailed customization.
  • Enable detection rules with Threat and Warning severity—recommended for advanced users who want to perform threat hunting without reviewing informational detections.
  • Enable only detection rules with Threat severity—recommended for new users who want to focus on confirmed threats only.
  • Disable all detection rules—recommended for new users with no experience using Endpoint Detection and Response (EDR) solutions who prefer to rely on the ESET Endpoint product for threat analysis.

You can always change which rule sets are enabled for your ESET Inspect On-Prem.

Enable or disable all rules of a specific severity in ESET Inspect On-Prem
  1. Open the ESET Inspect On-Prem Web Console.

  2. In the navigation panel, click More.

    Figure 6-1
  3. Click Rules.

    Figure 6-2
  4. Next to Detection rules, select the severity corresponding to the rule set that you want to enable or disable.

    Figure 6-3
  5. Select the check box at the top of the detection list to select all detection rules of the selected severity.

    Figure 6-4
  6. Click Enable or Disable.

    Figure 6-5

Understand the rule learning mode

Rule learning mode is a feature that enables ESET Inspect or ESET Inspect On-Prem to adapt to your network by observing the behavior of safe computers over a one-week learning period. During the learning period, the product treats any detections as false positives and automatically creates corresponding exclusions—rules that instruct the product to ignore specific behaviors or detections.

After the learning period, the created exclusions are added to the list of all exclusions: Main MenuMoreExclusions. To view only the exclusions that were created during the rule learning mode and decide whether to keep them, go to Main MenuNotifications, where a summary notification appears with links to review and manage the created exclusions.

Choose trusted computers for the rule learning mode

Choose computers that you are confident will not be infected with malware or otherwise compromised during the learning period. This prevents malware from being accidentally excluded from detection by the automatic exclusions created during the process.

You can enable the rule learning mode in the Enable rule learning mode dialog box, which appears when you first log in to the ESET Inspect On-Prem Web Console. The dialog box can be accessed later if needed from Main menuSettingsRule learning mode.

You can enable the rule learning mode in the following ways:

  • Enable on all computers in your network: in the dialog box, click Enable.
  • Enable only on selected computers: in the dialog box, click Customize, select the computers where you want to enable the rule learning mode and click Enable.
Figure 7-1