Issue
- "ESET found a threat and can't delete it" notification
- Your ESET product has detected a virus in the Java cache directory
Details
A cache directory is a temporary storage location. When your browser runs an applet or application, Java stores files in its cache directory for better performance. Typically your system empties the cache directory on a pre-determined schedule, however if a virus is discovered in the cache directory we recommend that you clean the cache manually.
Solution
I. Clear the Java cache from the Control Panel
- On the infected workstation, clear the contents of the Java cache from the Control Panel by following the steps in the article below:
- If the problem persists, continue to Part II below.
II. Clear the contents of the Java cache manually
-
On the infected workstation, navigate to the Java cache, located in following directory (where
is the user name of the account): - Windows 7/8:
-
Windows XP: C:Documents and Settings
Application DataSunJavaDeploymentcache
-
Double-click the Cache folder to open it.
- Delete the contents of the Cache folder.