Issue
- Enable ESET Managed Detection and Response (MDR)
- View the prerequisites for the automatic activation of ESET Managed Detection and Response (MDR)
- Verify that ESET Managed Detection and Response (MDR) is activated
Details
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ESET Managed Detection and Response (MDR) provides 24/7 threat monitoring, detection, and incident response by combining AI and human expertise to protect against cyber threats, including breaches and ransomware. It identifies malicious activity, groups it into incidents, and, when attacks are confirmed, stops escalation and blocks unauthorized access. The service offers immediate visibility into incidents, countermeasures, and monitored activity, and sends critical, weekly, and monthly reports.
Solution
Prerequisites
- An ESET PROTECT MDR or ESET PROTECT MDR Ultimate subscription added to your ESET PROTECT Hub or ESET Business Account (EBA)
- The ESET Inspect module activated in your ESET PROTECT Hub or ESET Business Account (EBA)
- ESET Inspect Connector deployed on the client devices where you want to use the ESET Managed Detection and Response (MDR) Service
When the prerequisites are met, ESET Managed Detection and Response (MDR) is automatically activated on the client devices with the ESET Inspect Connector deployed. You can verify that ESET Managed Detection and Response (MDR) is activated in ESET PROTECT.
Verify that ESET Managed Detection and Response (MDR) is activated
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Click Dashboard.
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View the ESET MDR tab.
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ESET MDR is activated: the ESET MDR tab is active and displays data.
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ESET Inspect Connector is not deployed on the client devices: the ESET MDR tab is active, but no data is displayed. Only messages such as No events found, No data to show, and so on appear. Deploy of ESET Inspect Connector automatically from Platform Modules or deploy it manually on the client devices.
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Missing eligible subscription: the ESET MDR tab is inactive and displays the Try ESET MDR message. To visit the ESET business store where you can purchase the ESET Managed Detection and Response (MDR) Service, click Learn more.
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