Issue
- Add a user to ESET PROTECT or ESET PROTECT On-Prem
Solution
ESET PROTECT
To create a new user in ESET PROTECT, you need to create a new user in ESET PROTECT Hub.
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Log in to ESET PROTECT Hub.
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Click Users → Add User.

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Type an email address for the new user into the Email address field and click Next.

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In the Permissions section, select Write access for My company and select Custom for ESET PROTECT. Click Next.

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Click Create.

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Click More → Users, click the new user and click Assign permission sets.

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Select the check box next to the permission sets you want to assign to the user and click Finish. If needed, create a new permission set.

ESET PROTECT On-Prem
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Click More → Users → Add → New Native User.

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Type a name for the user into the User field and type a password for the user into the Password and Confirm Password fields. For more information about all available settings, see the ESET PROTECT On-Prem Online Help.

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Click Permission Sets. Select the check box next to the permission sets you want to assign to the user and click Finish. If needed, create a new permission set.
