[KB7494] ESET Social Media Scanner End Of Life announcement

Issue

  • You are an ESET Social Media Scanner user and have received an email communicating the End Of Life of this tool

Solution

The ESET Social Media Scanner reached its End of Life on August 4, 2020. This API-based application was initially designed to protect users from malicious content distributed through Facebook, Twitter, and VKontakte. Due to increased restrictions on third-party API applications, the removal of Facebook protection, and the strengthening of Twitter’s built-in security, the application is no longer available since August 4, 2020.


What has happened with my ESET Social Media Scanner Profile?

Since August 4, 2020, ESET Social Media Scanner has been removed from the my.eset.com portal. If you use other ESET products on your devices, you can still enjoy complete protection on social networks:

  • FacebookWe partnered with Facebook in 2014. ESET protection technology covers the Facebook platform.
  • VKontakte and TwitterIf you have an ESET security product installed, you are protected. If you were using ESET Social Media Scanner as a standalone tool, consider installing an ESET security product to keep your device protected against malicious content distributed through social networks.
What to do if your Twitter account has been hacked

If you are concerned that your Twitter account has been compromised, review the following We Live Security article: What to do if your Twitter account has been hacked.


What can I do to protect my device against malicious content distributed through social networks?

  1. Keep your social media safe with ESET Internet Security

    ESET Internet Security offers internet protection that addresses social media threats. This solution provides advanced protection against internet threats using ESET’s antivirus technology and privacy protection. This multiplatform protection is delivered under one license to ensure comprehensive protection. Download and Install ESET Internet Security

  2. Keep your smart device protected with ESET Mobile Security for Android 

    ESET Mobile Security for Android is a complete security solution that safeguards your device from emerging threats and phishing pages and allows you to take control of your device remotely in the event of loss or theft. This solution offers comprehensive protection for your Android smartphone and tablet and keeps you protected against malicious content distributed through social networks. Download and install ESET Mobile Security for Android