On January 9, 2019, Google Play restricted the use of the SMS and Call permissions that some ESET features: SOS button and Parental messages in ESET Parental Control. To address the issue, ESET created the new ESET SMS Tool application which allows you can to once again use these features.
ESET product for Android with ESET SMS Tool support:
ESET Parental Control version 2.5 and later
ESET Mobile Security for Android 5.2 and later
ESET Endpoint Security for Android version 2.7.9 and later
Tap the file you downloaded to start the installation. Recently downloaded files can be found in the Downloads folder.
By default, Android devices do not allow users to install apps downloaded outside app stores. Only install apps if you trust the publisher. If you are prompted to, tap Settings.
Tap the slider bar next to Allow from this source or Unknown sources, depending on your device. Tap the back arrow to return to installation.
Tap Open to open ESET SMS Tool application.
You have installed ESET SMS Tool. Tap Close to close the application. Now that ESET SMS Tool is installed on your device, it will automatically grant the non-functional features to become available in ESET Mobile Security or ESET Parental Control.
Disable installation from unknown sources
We recommend you remove the permission to install apps from unknown sources after installing ESET SMS Tool. To do this, tap Settings → Apps, tap the three dots to open menu → Special access → Install unknown apps → tap the file manager you use and tap the slider bar Allow from this source.