[KB7320] Install ESET SMS Tool on Android device

For customer advisory ca7320, please click here: Exclusions path format fixed


  • On January 9, 2019, Google Play restricted the use of the SMS and Call permissions that some ESET features: SOS button and Parental messages in ESET Parental Control. To address the issue, ESET created the new ESET SMS Tool application which allows you can to once again use these features.
  • ESET product for Android with ESET SMS Tool support:
    • ESET Parental Control version 2.5 and later
    • ESET Mobile Security for Android 5.2 and later
    • ESET Endpoint Security for Android version 2.7.9 and later


  1. Download the ESET SMS Tool application.
  1. Tap the file you downloaded to start the installation. Recently downloaded files can be found in the Downloads folder.

Figure 1-1

  1. Tap Install. If you are prompted to allow installation from unknown sources, tap Settings and then tap the slider bar next to Allow from this source or Unknown sources, depending on your device.

Figure 1-2

  1. Tap Next.

Figure 1-3

  1. Tap Finish.

Figure 1-4

  1. Tap Open to open ESET SMS Tool application.

Figure 1-5

  1. You have installed ESET SMS Tool. Tap Close to close he application. Now that ESET SMS Tool is installed on your device, it will automatically permit the non-functional features to become available in ESET Mobile Security or ESET Parental Control.

Figure 1-6