There are two solutions:
Read more about the supported features of various VDI environments in our Knowledgebase article.
This article demonstrates an example situation using VMWare and vSphere web client. You can use these same steps with other supported hypervisors.
Prerequisites: You already you have ESMC version 7.0 installed and running. You also have at least one client computer with ESET Management Agent installed and connected to your ESMC Server.
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Clone the client computer in your virtual machine management tool (hypervisor).
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Prerequisites: You already you have ESMC version 7.0 installed and running. You also have at least one client computer with ESET Management Agent installed and connected to your ESMC Server.
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You can now clone the client computer in your virtual machine management tool and power it on. After the first two replications, ESMC recognizes the clone, and it recovers the old one or assigns it a new identity (when connected for the first time) in the Web Console.