[KB3622] Delete an ESET Anti-Theft phantom account from your Windows computer

Issue

  • You uninstalled your ESET Windows product and the phantom account created during the setup of ESET Anti-Theft still remains on your computer

Solution

Getting started with ESET Anti-Theft: Step 3 of 4

← Optimization | Troubleshooting →

  1. Log in to your ESET HOME online account.

  2. Click Anti-Theft.

Figure 1-1
  1. Click the device that has the Phantom account you want to remove.
Figure 1-2
  1. Click Settings and verify the name of the account that you want to remove next to Phantom account name.
Figure 1-3
  1. Make sure that you are logged in as an administrator, right-click Start, and then select Control Panel.
Figure 1-4
  1. Click User Accounts.
Figure 1-5
  1. Click Manage another account.
Figure 1-6
  1. Click the account that you want to delete (find the account name that matches the one from step 4) and click Delete the account.
Figure 1-7
  1. Click Delete Files → Delete Account. The phantom account is now deleted on your Windows computer.
Figure 1-8
Last Updated: Aug 22, 2022

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